Amazon & Partnered Carrier program – overview and how to get started

Important: We want to inform you that our partner carrier, UPS Freight, is currently experiencing operational challenges. This might cause a delay to pallet shipments created through the Partnered Carrier Program (PCP) workflow. Our current estimation is that pick-ups will be delayed by up to two days (for example, if the estimated pick-up date was initially set on October 3, it will now be October 5). However, this remains subject to change based on further developments.

Important: On January 1, 2021, we updated the workflow for shipments between the UK and the EU using the Amazon Partnered Carrier program (PCP). For these shipments, you must be customs compliant and prepare documentation for customs clearance. For more information, see Cross-border shipment workflow frequently asked questions.

Important: Send your stock to Fulfillment by Amazon (FBA) and benefit from 80% discount on standard PCP rates for domestic shipments sent across the UK and EU between April 1, 2021 and September 30, 2021. For more information, visit the PCP discounted rate promotion frequently asked questions page.

Amazon Partnered Carrier options

This page provides information about the Amazon partnered carrier options that are available to FBA sellers for both small parcel deliveries (SPD) and less than truckload/full truckload (LTL/FTL) shipments (also called pallet shipments) within the UK, France, Germany, Spain, and Italy.

SPDs consist of units packed in boxes, and each box is individually labelled for delivery. These are typically smaller shipments that are sent via UPS or Amazon (DHL-managed) in Germany.
Pallet shipment combines individual boxes on pallets for delivery. These are typically shipped via UPS Freight or Kuehne+Nagel.

Note: Partnered pallet shipments are available in the UK, Germany, Spain, Italy, and France for domestic and cross-border shipments to fulfillment centers.

Amazon partnered SPD carrier

As of July X, 2021, the Amazon Partnered Carrier program for Small Parcel Deliveries (SPD) is available for Selling Partner shipping from a Netherlands address to an Amazon fulfillment center in France, Germany, Spain, and Italy.

When preparing your shipment to a fulfillment center via the shipment creation workflow, you will see an option to use Amazon or an Amazon partnered carrier in the Delivery servicessection.

Note: For cross-border shipments, this option will only be enabled for eligible shipments. Only small parcel deliveries that originate from France, Spain, Germany, Italy, and the Netherlands, and are delivered to any of our European fulfillment centers (excluding the UK) are permitted. Shipments originating from or to the UK may be temporarily ineligible for our Partnered carrier service. Please note that partnered carrier shipments originating from the Netherlands are only eligible to be sent to EU4 (France, Italy, Germany, and Spain) fulfillment centers.

To participate in this service, use the following steps:

Select Amazon or partnered carrier in the shipment creation workflow.
Once you enter the details of your delivery, you will receive an estimate of the delivery charges.
Before accepting the delivery charges, carefully review either the Amazon Inbound Transportation Services terms and conditions (if using Amazon DHL-managed service), or the Amazon Partnered Carrier terms and conditions, and the carrier terms and conditions (if using UPS), as applicable.
Click Accept charges.
After you have completed your delivery, contact your carrier to schedule the pick up. Alternatively, you can take the package to a local carrier’s pickup center.

Shipping charges are based on the dimensions and weight of the parcels or pallets, the address where the shipment originated and the destination fulfillment center. The estimated cost of these charges will be subject to adjustment if Amazon or the carrier determines that the actual weight or dimensions of the package are different from the weight or dimensions provided by you. Learn more about providing box details.

Note: FBA units must be packaged according to requirements from Amazon and your carrier. For more information, see Packaging requirements.

Amazon partnered pallet carrier

To participate in partnered carrier pallet shipments, use the following steps:

Select Amazon Partnered Carrier in the Delivery Service section of the shipment creation workflow.
Note: This option will only be enabled for eligible marketplaces and postcodes.
Once you enter the details of your delivery, you will receive an estimate for the delivery charges. You will also receive an estimated pickup date. Your pickup date will be either on the freight-ready date or two days from when the estimate is accepted, whichever is greater.
Before accepting the delivery charges, carefully review the Amazon Partnered Carrier terms and conditions for participation in the program, as well as the carrier terms and conditions.
Click Accept charges.
After you have completed your shipment, the carrier will email the point of contact for your business, which is provided during the shipment booking, the day before the shipment is due to be picked up.

Delivery charges are based on the quantity, dimensions and weight of pallet or pallets, the address where the delivery originated and the destination fulfillment center. The estimated cost of these charges will be subject to adjustment if Amazon or the carrier determines that the actual weight or dimensions of the package are different from the weight or dimensions provided by you, or if the products on the pallets need to be re-stacked or if the pallets are damaged.

Note: FBA units must be packaged according to requirements from Amazon and your carrier. For more information, see packaging requirements.

Important: The Amazon Partnered Carrier program prohibits transporting dangerous goods or hazardous material (hazmat). Learn more about the shipping and routing requirements.

Canceling an Amazon partnered carrier shipment

You can cancel Amazon or Amazon partnered SPD shipments up to 24 hours after approving the estimated shipping charges. For Amazon partnered pallet shipments, you can cancel up to one hour after approving the estimated shipping charges.

Go to your shipping queue and follow these steps:

Locate the shipment and click Work on shipment.
Click the Provide details tab.
Click Void charges.

Important: Canceling the delivery does not cancel the charges. You must follow the instructions above to ensure a pickup is not made and charges will not apply. If 24 hours have passed since you approved the charges, you will not be able to cancel the charges or receive a refund for small parcel shipments. You can cancel the charges for Amazon partnered pallet shipments up to one hour after you have approved the charges. Contact Selling Partner Support to process a refund. See frequently asked questions for more information.

Amazon partnered carrier postcode restrictions

Table 1. Partnered carrier SPD
Territory	Postal Codes
Mount Athos	51000-51009
Aland Islands	22100-22950
Helgoland	27498
Buesingen	78263, 78266
Guadeloupe Martinique French Guiana Réunion Mayotte	N/A
Livigno, Campione d’Italia	23041, 22061
Vatican City	00120
San Marino	47031, 47890-47899
Canary Islands	38000-38999
Ceuta	52000-52009
Melilla	63086

Table 2. Partnered carrier pallet shipment
Territory	Postal Codes
Germany	18565, 25845, 25846-25847, 25849, 25859, 25863, 25869, 25929-25933, 25938-25942, 25946-25949, 25952-25955, 25961-25970, 25980, 25985-25986, 25988-25990, 25992-25994, 25996-25999, 26465, 26474, 26486, 26548, 26571, 26579, 26757, 27400, 27498, 83209, 83256
Spain	Balears: 07000-07999, Canary Islands: 35000-35999, 38000-38999, Ceuta & Melilla: 51000-52999
France	17410, 17580, 17590, 17630, 17670, 17740, 17880, 17940, 22870, 29242, 29253, 29259, 56360, 56590, 56780, 85330, 85350, Corsica: 20000-20999
United Kingdom	BT1-82, BT92-94, BT99, GY1-9, HS1-9, IM1-9, IV1-28, IV 36, IV40-56, IV63, JE1-4, KA 27-28, KW1-17, PA20-38, PA41-78, PH18-26, PH31-44, PO30-41, TR20-25, ZE1-3

Amazon Marketplace Web Service (MWS)

Amazon MWS also includes Amazon partnered carrier options. For more information, see Introducing Selling Partner API.

To enable this service, use the following steps in Seller Central:

Go to Settings, then click Fulfillment by Amazon.
Click Edit next to Amazon Partnered Carrier (Small Parcel Deliveries) - MWS Settings.
For each Amazon store you want to use the service, click the checkbox to accept the relevant terms and conditions of both Amazon and your carrier.

Once you have accepted the terms and conditions, you will be able to use the program through MWS. For instructions, see Using an Amazon or partnered carrier for your inbound shipments (available only in English).

Note: Amazon MWS is not available for partnered carrier pallet shipments.

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