We suggest for the best search and discoverability for your customers you use the Certified Refurbished ASIN Creation Tool when there is a new equivalent in the Amazon catalog.
If you are unable to locate a new equivalent on Amazon, you must create your ASIN from scratch.
Our team will ensure these newly created ASINs are added to the Renewed catalog within 5 business days.
This option is currently only available in the EU and the UK at this time.
For Wireless and PC ASINs only, you will be able to create offers on the same Renewed ASIN under three distinct cosmetic conditions:
For detailed descriptions of each cosmetic condition across product categories, go to Amazon Renewed EU/UK Program Terms.
If you are an approved Amazon Renewed seller in the EU and the UK in Wireless and PC product categories and do not see the condition drop-down menu, you can contact your Account Manager or open a case to Amazon Renewed Selling Partner Support. Ensure to configure your language settings in English for this action.
We have a separate process for listing Renewed Apple products. To find the ASIN, you can perform a name search in the Add Products section of Seller Central or open a case for Amazon Renewed Selling Partner Support.
If you are unable to search and add a Renewed product offer, you can contact your Account Manager or open a case for Amazon Renewed Selling Partner Support. Ensure to configure your language settings in English for this action.
For the best customer experience, we expect all Renewed ASINs to follow the below listing guidelines found here in addition to all listing requirements in the Amazon Services Europe Business Solutions Agreement.
Renewed repricing rule allows you to automatically adjust prices on the Renewed SKUs in your inventory. As with a regular automated pricing rule, your price can adjust to the relevant New Equivalent Featured Offer. Additionally, setting a Renewed repricing rule will raise or lower your prices in response to the New ASIN that is mapped to the Renewed version. If the new version of the product drops, your price will adjust to remain at least 5% lower than the corresponding featured offer on the New equivalent ASIN.
After you are satisfied with how your rule is defined, click Save this rule in Amazon.
Once you have created a Renewed Pricing Rule, go to Add SKUs to a pricing rule.
You must be approved to sell Renewed products. If you would like to apply to sell Renewed items, go to Amazon Renewed.
If you are approved and are still unable to sell, contact Amazon Renewed Selling Partner Support.
If you are seeing a grayed out country this means the new ASIN is not available in that country. Follow the steps mentioned above on how to create a Renewed ASIN from scratch.
If you are not seeing a country all together, this means you are not allowed to or not set up to sell in this country. If you would like to expand into other countries, contact Amazon Renewed Selling Partner Support.
Ensure your products are on our approved list of items, here.
Commonly this error returns when the New equivalent ASIN is missing key attributes or has incorrect categorization or information in the catalog (for example, category, recommended browse node, item type keyword).
The best recommended option is to edit the listing to validate or correct the info in Seller Central and waiting for 24 hours before reattempting creation, go to Manage Inventory > Edit > Vital Info .
If the issue persists, contact Amazon Renewed Selling Partner Support.
Sign out from your current session in Seller Central and sign-in again to create the ASIN and reattempt your submission. If the issue persists, contact Amazon Renewed Selling Partner Support.
This means you are not authorized to list this product because of either category or brand restrictions. You must have the option to request approval. If you do not have this option, apply for approval in Seller Central, go to Catalog > View Selling Applications . If this issue persists, contact Amazon Renewed Selling Partner Support.