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This article applies to selling in: France

Why are you charging my credit card for a negative balance?

Our payment system will not generate settlement reports for seller accounts with a negative account balance. Therefore, Amazon Services charges your credit card the amount of any negative balance at the end of each billing cycle. This allows our payments system to post regular settlement reports detailing your recent account history even if you had a negative balance at the end of the settlement period.

A number of factors can contribute to a negative balance including:

  • monthly subscription fees as described in the participation agreement
  • product refunds, especially if you issue a refund for a product for which you have already received payment

For more information about the settlement report and settlement process, please refer to the Settlement Reports help topic. Or, see the answer to Why do I have a negative balance?

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