Sell on Amazon Sign In
This article applies to selling in: France

Why am I no longer receiving order notification e-mails?

As long as you have e-mail order notifications enabled in your Notification Preferences, Amazon will send you a notice every time a new order is placed. If you are no longer receiving these e-mails, you should make sure that:

  • You have no firewall or anti-spam software installed that is blocking these e-mails.
  • E-mail order notifications are still enabled in your Notification Preferences.
  • You have received new orders since the e-mails stopped coming.
Sign in to use the tool and get personalized help (desktop browser required). Sign In


Reach hundreds of millions of customers

Start selling on Amazon


© 1999-2021, Amazon.com, Inc. or its affiliates