This article applies to selling in: France
Why am I no longer receiving order notification e-mails?
As long as you have e-mail order notifications enabled in your Notification Preferences, Amazon will send you a notice every time a new order is placed. If you are no longer receiving these e-mails, you should make sure that:
- You have no firewall or anti-spam software installed that is blocking these e-mails.
- E-mail order notifications are still enabled in your Notification Preferences.
- You have received new orders since the e-mails stopped coming.
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- What should I do when a buyer contacts me, but I didn't get a Sold, Ship Now email?
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