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This article applies to selling in: France

Shipping and routing requirements

Important: Failure to comply with FBA product preparation requirements, safety requirements, and product restrictions may result in the refusal of inventory at the Amazon fulfillment center, disposal or return of inventory, blocking of future shipments to the fulfillment center, or charging for preparation or for noncompliance at the fulfillment center. Please share these requirements with your carrier or vendor to ensure that they fully understand these requirements.

The following requirements apply to all boxes shipped to Amazon fulfillment centers whether by small parcel delivery, less than truckload (LTL), or full truckload (FTL) shipping.

  • Each box must be limited to contain only one shipment ID.
  • Each box should weigh no more than 23kg, unless it contains one single oversized item that exceeds 23kg. Boxes weighing more than 15kg must be marked "Heavy Package" (viewable from both the top and sides of each heavy-weight container). Cartons weighing more than 23 kg must be broken down into smaller shipment weights.
  • Carton dimensions should not exceed 63.5 cm on any side, unless the dimension of a single shippable unit exceeds 63.5 cm in itself.
  • All boxes must be standard shippable containers that will sufficiently protect the contents during transit and processing at Amazon's fulfillment centers. Examples of appropriate containers include RSC (regular slotted carton), B flute, ECT-32 (edge crush test), 200BH (burst strength). Boxes must not be secured or bundled together using plastic straps or tape.
  • Boxes must not be bagged or covered in stretch wrap.
  • Boxes must not be covered in packing tape as this prevents them from being able to be recycled.
  • Neither point-of-sale containers nor "gaylords" may be used for shipping.
  • Products to be sold as sets (e.g., a NASCAR® set of six unique Hotwheel® cars, sold as one unit) must be marked as sets on shipping containers and packaging. This includes multi-volume set media publications. Place markings for sets on top of the container over the box flap joint.
  • Boxes must be packaged so that the contents can withstand the rigors of transportation and processing at Amazon fulfillment centers. If you need to use dunnage while transporting your shipments to the fulfillment center, ensure that you use Amazon-approved forms of dunnage.

List of approved forms of dunnage:

  • Air pillows
  • Full sheets of paper
  • Polythene rolls
  • Newspaper
  • Thermocol sheets

Unapproved dunnage

  • Shredded paper
  • Thermocol chips
  • Styrofoam peanuts
  • Crinkle wrap

To know how you can pack your shipment to an Amazon Fulfillment Center, see FBA Packing Video Tutorials.

For detailed boxes’ labeling, see the page Small Parcel Delivery to Amazon.

Physical Delivery Requirements

  • We only accept the following type of pallet:
    • In all European countries - 800x1200 mm Euro/CHEP certified DIN 15146
    • Only in United Kingdom - 1000x1200 mm 4 way access wood pallets, GMA grade B or higher.
  • Pallets shipped internationally must be heat treated to ISPM-15 standard.
  • Pallets can be built up to a maximum of 1.8 meters high, including the pallet. Double stacked pallets: 2.7 meters for DE /CEE and 3.0 meters for UK, FR, IT and ES. For details, see European FCs addresses and delivery specifics prior to shipping items.
  • Regardless of pallet option, pallets must not exceed 500kg in gross weight including the weight of the pallet.
  • Palletized deliveries must be made on a vehicle that is able to reverse up to our loading bay door and allows access to the rear of the vehicle by powered industrial pallet trucks. This should be at least a 7.5t vehicle or greater with a reinforced floor.
  • All pallets must be stretch wrapped in plastic and loaded with the short side facing the rare of the vehicle.

For detailed pallet, pallet label and vehicle requirements, see Arranging for a Truckload Delivery to Amazon (FTL/LTL).

  • We cannot accept packages that are handed in at the reception.
  • Private domestic vehicles are not allowed to make deliveries to Amazon's fulfillment centers. To avoid disappointment, we strongly recommend that you use a reputable carrier company to deliver shipments on your behalf.

Shipping and Routing Requirements

Acknowledgement for Huawei items

You acknowledge that the US Department of Commerce Bureau of Industry and Security has restricted and may in the future restrict dealings with Huawei Technologies Co. Ltd. and certain of its non-U.S. affiliates included on the bureau’s Entity List ("Huawei Listed Entities"). You are responsible for complying with these restrictions, as updated from time to time, in relation to any products, software, or technology ("items") that you receive from Amazon or its affiliates. This includes ensuring that you do not remove, transfer, or accept any items, including inventory, that are subject to these restrictions from Amazon or its fulfillment centers if you are a Huawei Listed Entity or for the purpose of transferring or delivering such items to a Huawei Listed Entity.

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