To review the status of your FBA orders, go to Manage Orders and click view FBA orders. If you sell your inventory using FBA, Amazon manages your orders for you.
Payments for completed orders appear in your Payments report.
Manage Orders displays a list of all Unshipped, Pending, Shipped, and Canceled orders, including:
For more information on how to manage your orders, go to Manage Orders.
For information on how to search and filter orders, go to Search Orders.
An Amazon-fulfilled order status can be either:
Multi-channel fulfillment orders are identified as "Non-Amazon" in the Sales Channel field in Order Details.
A multi-channel fulfillment order status can be one of the following:
For more information about managing multi-channel fulfillment orders, go to Multi-Channel Fulfillment: Fulfill orders for your sales channels .
Amazon will no longer cancel FBA orders at the request of sellers as we aim at providing an excellent buying experience for our customers.
When a customer places an FBA order, Amazon's world-class fulfillment network will ensure their items arrive on or before the promised delivery time.
For offers affected by pricing errors, you are encouraged to use existing pricing error prevention measures within Seller Central. For more information, go to Pricing Health and Pricing Health warning and error messages.