Claim codes and combinability
Claim codes are keys that allow a discount to be applied to an order. The buyer must enter the code at checkout to benefit from the promotion.
You specify whether or not to require a claim code when you create your promotion. If you require that a buyer enters a claim code, you can limit the promotion to one redemption per buyer. You also can allow customers to enter multiple claim codes for increased savings.
As a general rule:
- If a promotion does not require a claim code, it will combine with all of your promotions that do not require claim codes.
- If your promotion does require a claim code, it will combine with all of your promotions that do not require claim codes and with some or all of your promotions that do require claim codes.
Combining claim codes
Depending on how you create your claim code rules, buyers can combine your available claim codes to receive higher discounts. When allowing multiple claim codes on the same items, be careful, because unintended deductions can occur.
The following table defines the combination types and the applicable logic:
| Combination type | Combination logic | Examples |
|---|---|---|
| Preferential |
|
You run one Preferential promotion:
And one Unrestricted promotion:
A customer buys a hat and a pair of shoes. The total discount amount should be 10% of the price of the shoes + 20% of the price of the hat OR You run two Preferential promotions:
A customer buys a hat and a pair of shoes and receives the higher of the two discounts (20%). |
| Unrestricted |
|
You run three Unrestricted promotions:
A customer buys a hat and coat for 100 EUR and receives 10% off the coat, in addition to a free scarf and free shipping. |
- Claim codes and combinability
