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This article applies to selling in: France

Error 300503

We could not access the media at URL !{imageUrl}. A 503 HTTP status code was received. Ensure that the URL is correct and the media is publicly accessible.

This error occurs when:

  • The server is currently unavailable (because it is overloaded or down for maintenance).

Our systems try several times to retrieve the media from the specified URL, but in some cases, all attempts fail. To fix this error, try this:

  • Ensure that the media server is following HTTP protocol and returning the correct response code.
  • Check the status of the server to see if it is not down for maintenance.
  • Configure the server to allow more users, threads, or processes.
  • Allocate more resources for the server so that it may handle all incoming requests.

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