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This article applies to selling in: France

Error 13013

This SKU does not exist in the Amazon catalog. Your [price, override, inventory, or product] data was not processed. For possible reasons and for help fixing this, see http://sellercentral.amazon.fr/gp/help/25001

No action can be taken for the SKU you provided because it does not exist in the Amazon catalog. Common reasons why this might be the case include the following:

  • The SKU was never successfully added to the Amazon catalog.
  • The SKU has been deleted from the Amazon catalog.

If you receive this error after submitting a tab-delimited inventory file for updating or creating a product, then correct the errors associated with this SKU in your most recent Processing Report and resubmit your inventory file. This error appears if the original product data had an error that prevented the SKU from being created. When we took a second pass to add your additional information (price, quantity, condition, or images), we found the original SKU had not been created, and so we could not link this information.

If you receive this error after submitting a tab-delimited inventory file to delete a product, no corrective action is necessary.

If you receive this error after submitting a tab-delimited shipping overrides file, your override cannot be activated because the SKU you specified does not exist in the Amazon catalog. Errors in a previous inventory file prevented the successful creation of this product. You should first correct errors associated with this SKU in your inventory file before attempting to create a shipping override.

If you receive this error after posting an inventory, pricing or shipping overrides feed (XML), you most likely did not successfully add this product to the Amazon catalog using a product data feed. You should check the processing reports for your product data feeds and correct any errors associated with this SKU. Once you have successfully created the product by posting a product data feed, you can then post your inventory and pricing or shipping overrides feed.

If you receive this error after trying to re-create a deleted SKU, please wait for 24 hours from the time you deleted the SKU before you attempt to re-create the SKU.

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