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This article applies to selling in: France

COVID-19: Update on quantity limits and restock recommendations

Beginning April 23, 2020, more products are eligible for shipment creation. We continue to focus on ensuring our ability to fulfill the highest priority products that customers need at this time. While a broader set of products can now be sent to our fulfillment centers, we are limiting the quantity you can send for some of these products.

You can see products that are eligible for shipment creation on the Restock Inventory page and in the Restock report. Products that are eligible and have quantity limits will be marked with a Limited restock tag.

Please note that Amazon, including our Selling Partner Support team, does not have additional information, and we are currently not accepting requests for higher quantity limits.

We are working hard to restore regular operations, and we appreciate your patience and understanding.

Frequently asked questions

What additional products am I able to ship to FBA?

We continue to focus on ensuring our ability to fulfill the highest priority products that customers need at this time. Beginning April 23, 2020, we will allow a broader set of products into our fulfillment centers, but will limit the quantity you can send for some of these products.

To see which of your products are eligible for shipment creation, check the Restock Inventory page and the Restock report.

How will I know which products have quantity limits?

Products that are eligible for shipment creation and have a quantity limit are marked with the Limited restock tag on the Restock Inventory page.

How can I determine how much of my product I am able to send?

To determine how much you can send to a fulfillment center, go to the Restock Inventory page. In the Days of Supply column for your product, click on the units right above the color bar to open a pop-up window that contains your Maximum shipment quantity allowed.

How does Amazon calculate the maximum shipment quantity allowed?

Your Maximum shipment quantity = Maximum inventory level allowed – Utilization

To find utilization for your product, click on the units right above the color bar in the Days of Supply column to open a pop-up window that contains the Utilization number

Utilization represents your current inventory at Amazon, which counts against your maximum inventory level and helps determine your maximum shipment quantity. It comprises your incoming shipments, inventory pending removals, and your reserved inventory. This may or may not match with the Inventory supply at Amazon number in the pop-up window.

How does Amazon calculate how much of my product I am able to send?

We calculate the quantity you can send based on past sales, current inventory levels, and the capacity available in our fulfillment centers.

What about new products or products that do not have recent sales?

Products that are new or do not have recent sales will be eligible for shipment creation in limited quantities.

Can I appeal for an increase in my product's quantity limit?

No, we are not accepting requests to modify quantity limits.

Why am I not able to create a shipment for some of my products?

You may be unable to create a shipment for your products if:

  • The units on the shipment plan exceed the SKU’s quantity limit
  • The product is not yet eligible for shipment creation
  • Some products may not be safe to receive and are not eligible for shipment creation at this time

Will Amazon continue to have longer delivery promise times for my lower priority products?

We continue to prioritize shipping of products customers need most at this time and will ship lower priority products as quickly as we can, while also adhering to the extensive measures we’ve put in place to follow guidelines from health authorities, such as social distancing, to keep our employees safe and healthy.

Learn answers to other frequently asked questions about Amazon's policies in response to COVID-19.

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